# Subscriptions Policy

This policy explains how a WHISK subscription is charged, changed and cancelled.

Last updated: October 11, 2026

## How it works

- Choose subscribe on a product page and pick how often you want a delivery. You can choose every 2 weeks, every month or every 2 months.
- The subscription price is shown on the product page before you subscribe.
- We charge your saved payment method before each delivery and send you an order email.

## Delivery

Our [Shipping Policy](/shipping) applies to subscription deliveries.

## Skip, pause or cancel

- You can skip a delivery, pause or cancel anytime in your account at [https://www.whisk.ae/account](https://www.whisk.ae/account). There's no minimum number of deliveries.
- To change how often you get a delivery, message us.
- Make changes before your next charge date. Once an order has been charged, it ships as normal unless you message us to cancel it before it's dispatched. If you cancel your subscription, no further charges are made.

## Price changes

If the subscription price changes, we'll tell you before the new price applies, and you can cancel before then.

## Failed payments

If a payment fails, we'll ask you to update your card. If it still can't be charged, we'll pause the subscription until it's updated.

## Problems with a delivery

Our [Refund Policy](/return-and-refund) applies to every subscription delivery.

## Questions

support@whisk.ae · WhatsApp +971 50 222 3257. We reply within 1 business day.

HTML page: https://www.whisk.ae/subscriptions